So, I pay for my order and then I am asked to pull up and wait. So I do. I pull up. And I wait…And I wait… 17 MINUTES. Yeah, I know, SEVENTEEN.
Hey, then again, Maybe it’s just me. Maybe I need to get another hobby instead of food. I did just buy an ant farm. I don’t know where I’m gonna find tractors that small…
. Just kind of chillin out on a Saturday. Don't feel like cooking and don't want my beautiful bride to cook...don't feel like going out to sit somewhere. Who wants to put on shoes if you don't have to, right? Hey, I know, let me go get a bucket of Chicken from Kentucky Fried Chicken here in Walterboro, SC. Off I go. I get there at the drive thru, order my $20 fill up bucket that comes with 8 pieces of crunchy Extra Crispy Chicken, 4 biscuits, taters and gravy, & coleslaw. I get to the window to pay... Out of Biscuits! Bummer, cause I love me some KFC biscuits. "What other side would you like, sir?" OK, Potato wedges. At least they will be good heated up for breakfast on Sunday.
As I am driving home with my chicken that I soon will discover is Original Recipe and not Extra Crispy, my mind starts reeling again. You know what, I just got a less than enthusiastic, and a way less that half-hearted “Sorry ‘bout that” when I was leaving. I don’t know what I was expecting, actually. Maybe a shift manager to greet me and sincerely apologize for my inconvenience. How about a couple of cookies just to say we’re sorry and we hope to see you again? I don’t know, maybe a side of mac N cheese? No, a sincere apology would have done it. Didn’t get it. Still want it…Won’t get it.
The service was very good. Friendly staff. Clean Bathrooms an absolute plus. Staff was cleaning food prep area often. They do need ti replace their windows as the seals were all broken and glass was cloudy making them look dirty when they were not.
However, one of the female managers tends to get an attitude with customers if there is an issues with the order and will try to push the blame, even if the ticket is right and the food doesn't match it.
Awesome food. Always fresh and hot. Courteous staff
Finally, my order comes and I head home So, I get home and start putting food on a paper plate for my wife, like the awesome provider I am. Guess what? There was no Chicken. NO CHICKEN!!! My Chicken meal from Kentucky Fried CHICKEN had no CHICKEN. So, back to KFC I go. I call them on the way to explain that I am on the way back to get the chicken they had forgotten to give me. Just a quick note that the phone rang 15 times before someone answered. I found out when I had returned home that my wife had also called to give them the heads up. Maybe that’s why it took so long to answer, as she can be long-winded at times. ( insert the pot and the kettle reference here )
“Sorry bout that” is almost the equivalent of “I don’t get paid enough to care about you or your life…Next!”
So, I drive the ten minutes back to KFC. So, anyway, I drive the 10 minutes to KFC, I park and pop inside. (You wouldn’t know this if I hadn’t shared it, but I first spelled the word “pop” I mistakenly used two o’s. I decided to change it so you wouldn’t confuse what I did with what I essentially wanted to do.) So, I “pop” inside the KFC and approach the counter with my receipt in hand. I explained to the young man behind the counter why I was there. Then I had to explain it to another person…. Seriously, you weren’t waiting for me to come in so you could make it right? Or does it happen so often that it has become a matter of course for the day? “ Oh, here comes another guy that wants the chicken he already paid for 37 minutes ago and didn’t get.” So, I finally get my bucket of Chicken and I am heading home to what I assume will be cold mashed taters and gravy and warm coleslaw. Well, At least the biscuits will still be the same …..UNAVAILABLE!!
The guy that works at the counter named Anthony was a nice and respectful employee put your money here
As far as KFCs go, this is one of the best in regards to food quality. Service is generally fast and friendly except for from the manager. There have been a few simple mistakes, such as omitting the wrong item on an order, but these are quickly fixed and generally with no hassle.
Kfc is a US Restaurant based in Walterboro, South Carolina. Kfc is located at 622 N Jefferies Blvd, Walterboro, SC 29488, USA.
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